Do I need IT Support?
It’s a common question for businesses of all sizes: Do I Need IT support? Short Version: It Depends!
Startups
For startups, it may be more cost-effective to handle IT support in-house. This can be especially true if you have employees who are tech-savvy and able to troubleshoot issues as they arise. However, if you don’t have someone on your team who is comfortable handling IT issues, it may be worth considering hiring an IT support company or at least having a consultant on retainer.
SMBs
On the other hand, SMBs with a more complex IT infrastructure, it’s likely that you’ll need dedicated IT support. This is especially true if you rely heavily on technology for your day-to-day operations. In these cases, it’s often more cost-effective to have a team of IT professionals on hand to handle issues as they arise.
Conclusion
Ultimately, the decision of whether or not to have IT support comes down to your specific needs and resources. If you’re not sure whether you need IT support, it can be helpful to assess your current IT setup and determine whether you have the necessary expertise in-house to handle issues as they come up. If not, it may be worth considering hiring an IT support company or at least having a consultant on retainer.
To reach CTS Companies, find our Contact Us Page, or simply search for IT Services in Michigan. Take advantage of our other articles, which focus on Types of IT Support, How Much to Pay, and Choosing the Right IT Company.