Updated on May, 2024.
Who we are
Our website address is: https://cts-companies.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
SMS Data
When you use our SMS service, we collect the phone number used to communicate with us and the contents of the SMS messages sent between you and us. This information is used to respond to your inquiries and provide you with information about our products and services.
Analytics
Analytics data is held indefinitely.
Who we share your data with
Data is used for internal purposes only.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website and services
- To improve, personalize, and expand our website and services
- To communicate with you, including responding to your comments, questions, and requests
- To send you SMS messages related to our services and promotions, with your consent
- To develop new products, services, features, and functionality
- To process your transactions and manage your orders
- To send you emails and SMS notifications
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We may collect personal information that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, when you participate in activities on the site, or otherwise when you contact us. The personal information we collect may include:
- Name
- Email Address
- Phone Number
- Any other information you voluntarily provide
Additional information
How we protect your data
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure information, please be aware that despite efforts, no security measures are perfect or impenetrable, and no method of data transmission or security can be guaranteed against any interception or other type of misuse. If you are not comfortable with these risks we kindly ask that you no use our website.
What data breach procedures we have in place
Please carefully read ‘how we protect your data’, and make a decision on whether or not continuing to use our website is worthwhile for you.
What third parties we receive data from
We may use multiple third parties to collect information. These include but are not limited to: Google and LinkedIn.
What automated decision making and/or profiling we do with user data
CTS attempts to minimize automated decision making by ensuring that a live person handles all chats. However, in order to process data quickly, we use resources available to us to send notification to third party applications indicating that attention is required. Sometimes, this may include the transmission of personal information. Please carefully read ‘how we protect your data’, and make a decision on whether or not continuing to use our website is worthwhile for you.
Industry regulatory disclosure requirements
not applicable as of this most recent update.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13 without verification of parental consent, we will take steps to delete that information from our files as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@cts-companies.com
- By phone: 248.334.5800
- By mail: 2065 Franklin Rd, Bloomfield Hills, MI 48302